Customer Success Stories: Why Younium

At Younium, our mission is to provide B2B companies with the only platform they need to operate, develop, and expand their advanced servitized business on a global scale. But the real proof of value comes from our customers. Whether it’s a listed company with strict compliance requirements, a global EdTech leader scaling at speed, or a SaaS platform streamlining financial operations, Younium provides the flexibility and control needed to succeed.

In this article, we bring you some of the recent stories our customers have shared with our customer success team — highlighting how Younium helps their teams work more efficiently and gain valuable insights into revenue and growth. Let’s dive in.

Brilliant Future

Brilliant Future is a B2B SaaS company that helps organizations strengthen employee engagement, customer satisfaction, and overall business performance through data-driven insights. It is listed on the Stockholm Nasdaq First North.

“As a listed company, we face high demands for control and security to ensure that our shareholders, auditors, and internal stakeholders receive accurate financial data and reporting. Younium has been a game-changer for Brilliant Future by:

• Providing reliable, real-time insights into all our subscriptions, enabling us to streamline our finance department and reduce staff by 1 FTE.
• Shortening reporting cycles and simplifying forecasting and budgeting.
• Centralizing subscription management, freeing up 300 hours for our Customer Success Managers, and preventing revenue leakage.

After working with Younium for just over a year, we can already see an ROI of around 150%—and that’s without factoring in the value of the prevented revenue leakage and the 300 hours we’ve freed up."

— Mattias Palmaer, CFO at Brilliant Future

Brilliant Future proves how Younium can deliver both control and efficiency, all while unlocking measurable ROI.

Kognity

“Over four years, we’ve more than tripled ARR and achieved six times the efficiency, thanks to streamlined processes with Younium.”

— Nicholas Johansson, Co-Founder at Kognity

Kognity is a global EdTech company supporting over 1,000 schools in 120+ countries. As the company scaled rapidly, they faced significant challenges: scattered subscription data, heavy manual billing, and frequent contract changes due to school-specific needs. These inefficiencies not only slowed growth but also risked revenue leakage.

By implementing Younium, Kognity was able to transform its subscription operations. Within just three months, Younium was fully integrated into their platform, enabling:

• 6× efficiency gains by automating subscription billing, usage tracking, and revenue recognition.
• 3× ARR growth in four years, supported by accurate, usage-based billing.
• Error reduction, with faster and more reliable invoicing and contract updates.
• Customer self-service adoption of 30–35%, reducing admin workload and improving satisfaction.

As Johansson explains, what once was a tedious ERP process is now seamless:

“Younium enables us to manage subscriptions and invoicing effectively in one place. What used to be a tedious process in our ERP system is now much smoother, saves us time, and reduces the risk of errors.”

Interested in a deeper dive into Kognity’s story? Read our complete case study on their journey here.

Sensorfact

"We encountered the limits of our previous subscription management tool. It no longer served our need for flexibility and agility to support a scalable process."

— Pieter Miedema, Business Analyst at Sensorfact

Sensorfact is a hardware-enabled SaaS company on a mission to eliminate waste in industrial environments. Sensorfact helps manufacturers monitor energy consumption, machine performance, and production output in real-time. Founded in 2016 and now part of ABB, the company has grown from start-up to global scale-up with almost 400 employees.

As Sensorfact expanded its product offering and enterprise customer base, its subscription management complexity increased significantly. What started as a single product evolved into multiple, more advanced propositions with tailored contract structures — leading to increased manual work, inefficient quote-to-cash processes, inconsistent invoices and growing friction between finance and revenue operations teams.

Sensorfact selected Younium for its strong revenue recognition capabilities, intuitive platform, flexibility to support complex pricing and contract models and integration possibilities.

The implementation was completed in just three months, from kickoff to first invoice. Since going live, Sensorfact has:

• Faster order creation and adjustments across the organisation
• Zero system workarounds needed
• Stronger collaboration between finance and revenue operations
• A 100% scalable foundation for continued growth

As Miedema put it:

"Younium best listened to our needs in the sales process and came up with a tailored demo to show how they would resolve that."

Want to read the full story? Explore Sensorfact's complete case study here.

12Build

“Younium has transformed how we manage contracts. In just 5 months, we've seen smoother operations, better insights, accelerated revenue generation, and significant time savings — it’s been a real game-changer.”

— Fokke Noppert, Head of Sales & Customer Success at 12Build

For 12Build, a leading SaaS platform serving the construction industry, subscription management is central to daily operations. After going live with Younium, the company quickly saw benefits across finance and operations:

• Smoother contract management, reducing friction in everyday workflows.
• Better financial insights and metrics that support forecasting and strategic planning.
• Streamlined revenue processes, making billing and reporting faster and more reliable.
• Significant time savings, allowing teams to focus on customer success and growth.
  
  

Kontek

“We wanted a solution that supported our journey. Self-service, integrations, flexibility. Younium out of the box was something we strongly preferred."

— André Lådö, Business Controller at Kontek (Visma HRM Sverige)

Kontek is a software company delivering cloud-based payroll solutions and is part of the Visma group. For over 15 years, the business had relied on a heavily customised legacy system — but as Kontek evolved into a modern SaaS company, that same setup became a bottleneck. Billing was manual and time-consuming, data was hard to extract, and launching new pricing models was slow or simply not feasible.

After assessing alternatives, Kontek chose Younium for its out-of-the-box readiness, pace of innovation, and integration potential. The team went live in the fall of 2025, just three months after the decision was made, adapting their processes to the platform rather than the other way around. The results speak for themselves:

• Price adjustments down from 7 days to minutes
• Data analysis that took hours now takes minutes
• Significantly less manual work across billing and reporting
• New pricing models launched with confidence

"The biggest impact has been the ability to scale billing without it taking more time or creating more manual processes,"  says Lådö. 

With CPQ and HubSpot integration in progress, Kontek sees Younium as the foundation for continued automation and scale. 

Explore Kontek's complete case study here.

Bambuser

“With Younium, we introduced usage-based pricing and scaled our quote-to-cash with data flow from Salesforce to Younium—seamlessly connecting the pieces of our financial operations.”

— Mary-Ann Tiet Bergman, Head of Sales Operations & Billing Operations at Bambuser

When you're scaling fast and delivering cutting-edge digital experiences, you need the right tools and the right teams behind the scenes. Bambuser, the leading virtual commerce company and their team leveraged Younium to introduce usage-based pricing and scale their quote-to-cash process, powered by seamless data flow from Salesforce to Younium.

As part of the setup, a custom-built integration with Kleer completed the financial puzzle, ensuring everything works together in one smooth flow.

Wrapping Up

From startups to listed enterprises, Younium empowers B2B subscription businesses to simplify complexity, eliminate revenue leakage, and scale with confidence — while putting finance teams in the driver’s seat of the business.

We are proud to support these companies’ journeys: from helping teams adopt new skills to seeing them use Younium in innovative ways that inspire us to keep improving the platform.

Ready to see what Younium can do for you? Book a demo today.