How Kontek Cut Price Adjustment Time from 7 Days to Minutes

The Challenge

For years, Kontek relied on a legacy system that the organisation had built extensive customisations on top of for over 15 years. While it served its purpose at the time, as Kontek evolved into a modern SaaS business, it became clear that the setup was holding them back.

The core issues were:

• Difficult to scale, with billing processes that were manual and time-consuming
• Hard to extract and analyse data, making forecasting and reporting slow and unreliable
• No flexibility to launch new packages or pricing models quickly
• Deep legacy customisations made the system rigid and costly to maintain
• Limited integration possibilities with tools like HubSpot

Kontek needed to move away from an over-engineered solution and towards something they could adopt out of the box.

Why Younium

Kontek's core ambition was clear: build an efficient, connected flow across the entire Quote-to-Cash process, and lay the groundwork for customer self-service down the line.

That vision shaped everything about how they evaluated a new platform.

After assessing alternatives, Kontek chose Younium for its out-of-the-box readiness, pace of innovation, and integration potential. Where other solutions felt heavy and outdated, Younium offered flexibility without demanding extensive customisation. And with HubSpot, CPQ, and self-service all on the roadmap, the platform aligned directly with where Kontek wanted to go.

"We wanted a solution that supported our journey. Self-service, integrations, flexibility. Younium out of the box was something we strongly preferred."

– André Lådö, Business Controller, Kontek (Visma HRM Sverige)

Kontek went live with Younium in the fall of 2025, three months after the decision was made. The transition required close, dedicated involvement from the Kontek side and a willingness to do things differently. Rather than replicating old workflows, the team adapted their processes to the platform, and not the other way around. Younium became the new source of truth.

Throughout the journey, Younium's Customer Success team played a valued role, with regular check-ins and proactive follow-up helping Kontek build better routines and get the most out of the platform.

The Results

By partnering with Younium, Kontek turned a legacy liability into a launchpad. What once held them back is now a foundation for faster decisions, scalable growth, and a more automated future.

Price adjustments: from 7 days to minutes. What previously took a week or several days now takes minutes in Younium.

Faster data access, turning hours into minutes. Data that previously took hours to extract and prepare for analysis can now be pulled in minutes, making reporting and decision-making faster and more reliable across the finance function.

Less manual work, more time for what matters. Across billing, reporting, and data management, Kontek has significantly reduced the manual effort required to keep operations running, freeing time to focus on higher-value work.

New packages and pricing models, launched with confidence. With the flexibility Younium provides, Kontek has launched new product packages and solutions that were simply not feasible in their previous setup. The ability to move quickly on commercial changes directly enables growth.

With legacy constraints behind them, Kontek sees Younium as the foundation for continued automation and scale, particularly around CPQ and HubSpot integration, both of which are now actively in progress.