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How Opensense Brought Structure to HubSpot Billing with Younium

By connecting Younium directly to HubSpot, Opensense built a scalable, flexible foundation for its subscription and billing operations, turning a fragmented, manual process into one centralized, automated system.

Manual to automated

Invoicing, billing & payment reminders

Centralized reporting

Real-time visibility into ARR & renewals

About Opensense

Opensense is the brand governance platform for enterprise email.

IT gets centralized control; Marketing gets an activation channel inside employee email. The platform includes Email Signatures, Email Signature Banners, Digital Business Cards, and Email Tracking, serving enterprise organizations across Microsoft 365 and Google Workspace. Opensense is US-based, founder-led, and SOC 2 Type II certified. 

We spoke with Helen Cheung, Director of Finance at Opensense, about their experience using Younium to simplify and strengthen their subscription and billing operations.

The challenge

As Opensense scaled, managing complex subscriptions and billing directly within HubSpot became increasingly difficult to sustain.

The core issues were:

  • Prorated terms, custom agreements, renewals, and parent–child account structures were cumbersome to manage and hard to scale
  • Billing and invoicing were highly manual, with limited flexibility to break charges into custom cadences, manage discounts, or handle multiple billing recipients
  • Automating invoice delivery and rearranging line items for clarity required significant workarounds
  • Finance lacked clear visibility into key metrics like ARR, renewals, expiring subscriptions, and accounts receivable
  • Data was fragmented across systems, leaving decision-making dependent on manual spreadsheets
  • Tax and payment infrastructure needed to be future-proofed, including Avalara integration, autopay and credit card processing, and automated reminders for overdue invoices

Opensense needed a platform that could handle this complexity out of the box, without the workarounds.

 Is your billing keeping up with your growth?

From invoice generation to payment reconciliation and dunning, Younium automates billing workflows while giving finance teams full control, visibility, and traceability.

Younium Demo

Let's see if Younium's right for you

A quick 15-to 30-minute call. We'll look at how your revenue lifecycle works today and figure out together if Younium's the right fit.

Why Younium

Opensense began exploring solutions that could integrate tightly with HubSpot while handling complex subscription and billing needs. Younium stood out for its direct HubSpot integration , allowing Opensense to import data like lead source, billing IDs, and contract links, and to write subscription and billing data back into HubSpot for full visibility.

Flexibility was another key factor. Younium's support for proration, custom billing cadences, and multiple invoice recipients matched Opensense's operational requirements. Its ability to automate invoicing via API and bulk actions promised to reduce manual workload, while the product roadmap, including Avalara integration and advanced reporting, aligned with their long-term needs.

Compared to alternatives like Maxio, Younium offered more customizable reporting, allowing Opensense to consolidate data in one platform without relying on Excel workarounds.

Choose a system that grows with you. Younium gave us the balance of structure and flexibility we needed to support both our existing processes and future expansion. The ability to connect our CRM directly with subscription and billing data has been a major advantage.

The Results

  • Greater control and efficiency across subscription management and billing. What once required heavy manual effort is now automated and transparent.
  • Improved consistency between sales and finance. The Younium-HubSpot integration reduced data inconsistency and operational friction between teams.
  • Less administrative work, more time for growth. Automated invoicing and payment reminders have cut down on administrative work, freeing time for strategic initiatives.
  • Centralized financial reporting. The team now has better visibility into ARR, renewals, and customer accounts, enabling faster, more informed decisions.

The Opensense team came into onboarding organized and ready to move fast, which made the whole rollout smoother than most. That kind of partnership is what lets Younium do what it's built for giving finance teams real-time visibility into ARR and renewals without the manual work.

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