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Posts in customer service and retention

How SaaS businesses can pivot while staying in control

Oct 8, 2020
| 3 min read
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Subscription management

Digitization, Customer Experience, and trends in SaaS

Aug 5, 2020
3 min read
SaaS

Why prioritizing customer experience can improve USPs for SaaS companies

Jan 31, 2020
3 min read
SaaS

Lessons from SaaStr #2: using customer networks

Jul 5, 2019
2 min read
Subscription management

Good subscription management is a part of sales and customer service

Dec 21, 2018
2 min read
Subscription management

What are you missing by not having control of your subscription data?

Nov 22, 2018
3 min read
Subscription management

Defining the business: How to create more personalized experiences for customers

Oct 3, 2018
2 min read
customer service and retention

3 reasons why SaaS companies are missing opportunities for customer renewals and upsells

Jun 1, 2018
3 min read
business transformation

3 things to consider to improve customer retention rates

Apr 20, 2018
3 min read

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